Systems Analyst or Systems Analyst II

November 4, 2026

• Package software applications for network deployment.
• Test and deploy software updates/patches utilizing automated tools.
• Deploy end user hardware including system imaging, application installation, and on-site setup.
• Maintain hardware and update firmware on various systemsas needed.
• Provide support for multiple servers, computers, and devices, ensuring efficient integration of components with existing, network, and communications systems.
• Oversee setup and deployment of mobile devices utilizing MDM system.
• Perform initial troubleshooting for copying and scanning equipment and coordinate with contracted vendor as needed.
• Investigate, resolve, and elevate where needed, end user hardware and software issues.
• Provide end user support for Augusta Water issued mobile devices.
• May provide end user training or make training recommendations to fully utilize hardware and software.
• Perform other duties as assigned.

Systems Analyst I, must possess a minimum of (2) years verifiable experience in relevant information technology roles.

Systems Analyst II, must possess a minimum of an Associate’s Degree in Information Technology/Computer Science and (4) years verifiable experience in relevant nformation technology roles.

Proficiency with Windows (operating system software and domain network environment) and the Microsoft Office Suite are required.

• Ability to perform several tasks at the same time.
• Ability to communicate, both verbally and written, and read in English to understand instructions and handle customers and visitor’s requests.
• Must exhibit a positive attitude to effectively deal with the public, customers, vendors, and co-workers. Ability to perform several tasks at the same time.
• Position requires high ethical conduct associated with access of confidential data.
• Valid Driver’s license required

Augusta Water, formerly the Augusta County Service Authority, was established in March 1966 to centralize water and sewer services in Augusta County, Virginia.