Area Manager, Management Operations Manager

AWP Safety is North America’s leading traffic control specialist. Our team of 7,500+ professionals help secure 2,000 work zones every day – ensuring customer crews, drivers, and our teams get home safely. We protect those who operate, maintain, and upgrade infrastructure in the energy, broadband, and transportation sectors and provide traffic control for major events like the Super Bowl and Boston Marathon.

Since our founding in 1981, we have served customers through the talent of extraordinary team members committed to customer focus, growth, valuing each other, safety and quality, and a sense of urgency.

We are seeking an experienced and dynamic Area Manager to join our team in Staunton, United States. As an Area Manager, you will play a crucial role in overseeing operations, driving growth, and ensuring customer satisfaction across multiple locations within your assigned territory.

• Provide strategic leadership and implement core values to achieve the company's mission and goals
• Manage and develop a team of 3-5 direct supervisors and oversee a staff of 75-150 field employees across a large service area
• Ensure safety compliance with company, local, state, and federal regulations
• Oversee and optimize P&L, fleet management, equipment inventory, and customer interactions
• Develop and execute business plans to drive growth and improve operational efficiency
• Implement and maintain safe work practices to protect employees, customers, and company assets
• Collaborate with Human Resources to develop effective recruiting and hiring strategies
• Conduct regular performance evaluations and provide coaching to team members
• Analyze data and generate reports to forecast workforce needs and track project performance
• Resolve customer service issues promptly and efficiently, maintaining high levels of customer satisfaction
• Participate in safety committee meetings and facilitate ongoing training programs
• Manage daily employee issues including payroll, scheduling, and benefits administration
• Identify and pursue new business opportunities within the service area
• Travel to various locations within the territory as needed (may include overnight stays)

• Bachelor's degree in Business Administration, Management, or a related field preferred
• 5-10 years of management experience in a similar industry or role
• Proven track record of successful P&L management and business growth
• Strong leadership skills with the ability to motivate and develop high-performing teams
• Excellent communication and interpersonal skills, both written and verbal
• Proficiency in Microsoft Office suite and experience with CRM systems
• Analytical mindset with strong problem-solving and decision-making abilities
• Experience in strategic planning and implementing process improvements (Lean Manufacturing or Six Sigma knowledge is a plus)
• Solid understanding of safety regulations and compliance requirements in the industry
• Ability to manage multiple priorities and adapt to changing business needs
• Customer-focused approach with experience in building and maintaining strong client relationships
• Valid driver's license and willingness to travel within the assigned territory
• Knowledge of work zone setup/design and professional flagging is highly desirable
• Familiarity with collective bargaining agreements is a plus

WORK ENVIRONMENT AND PHYSICAL DEMANDS

The employee must be able to successfully handle the physical demands of this position, which include but are not limited to the following:

• Employees must be able to successfully handle the physical demands of this position, which include the following:
• Expect a 40+ hour work week, occasional weekends, and holidays
• Hours of operation may vary based on staffing needs and workload
• Time will be split between field and office environments
• The position may work in outside conditions that include inclement weather, not limited to heat, cold, humidity, and exposure to dust and asphalt
• Occasional exposure to fumes or airborne particles, moving vehicles, and occasionally exposed to a variety of extreme conditions at construction job sites
• The noise level in the work environment and job sites can be loud
• Position…