Grocery​/Asst Dept Leader

Grocery/Asst Dept Leader – Kroger Mountain View Foods, Harrisonburg, VA
$43,376.00-$57,472.00

Assist Department Manager in planning, organizing, staffing, training, and directing Grocery Department associates; perform production and customer service functions; maximize store sales and profits safely and ethically in accordance with policies and procedures.

• Assist the Department Manager in organizing work, filling department staffing needs, and training and scheduling associates to provide prompt courtesy service.
• Respond appropriately to customer or associate comments, complaints, and questions. Be prompt, tactful, calm, courteous, and professional in all interactions.
• Use Computer Assisted Ordering (CAO) to manage ordering of merchandise and supplies, and ensure proper accounting and balance on hand in the Department Manager’s absence.
• Perform and direct others in pricing and displaying of merchandise and maintain proper signage, product rotation, freshness, quantity, quality, and space allocation.
• Engage and counsel associates in merchandising techniques, customer service, product presentation, and promotional activities.
• Follow implementation of company programs and adherence to policies on dress code, grooming, sanitation, and harassment prevention.
• Provide the Department Manager with input on budgets, goals, and results.
• Communicate with associates and customers to maintain a positive impression.
• Maintain equipment, facilities, and grocery areas safely and in compliance with company policies.
• Maintain floor, shelves, and grocery areas clean and up to sanitary standards.
• Promote, communicate, and implement company initiatives to direct reports in a positive manner.
• Demonstrate aptitude to manage people and organize workloads.
• Perform any and all duties as assigned.

• Willing to be flexible and work mornings, afternoons, evenings, nights as needed.
• Available to work weekends and holidays as required.
• Effective written and oral communication skills.
• Ability to make intelligent decisions quickly.
• Calm handling of stressful situations and ability to make a positive impression on associates and customers.
• Skills in production, merchandising, and customer service related to merchandise sales.
• Understanding of key department operations (people management, merchandising, CAO, inventory, shrink control, customer service, labor scheduling, expense control).
• Knowledge of employment practices laws and OSHA compliance.
• Qualified to operate power machinery and handling tools such as power jacks, box cutters, label guns, balers, compactors.

• Grocery retail work experience and/or backup manager experience.
• Dependable work record reflecting integrity.

Kroger is America’s largest grocer with nearly 2,800 stores in 35 states. We pride ourselves on diverse teams and a passion for food and people, bringing everyone together with one common purpose:
To Feed the Human Spirit. We strive to provide the ingredients you need to create your own recipe for success.

The Kroger Family of Companies offers comprehensive benefits to support your associate well‑being, including:

• Wide range of healthcare coverage, including medical, dental, vision, and prescription through company plans or collective bargaining agreements.
• Flexible scheduling in full‑ and part‑time roles with paid time off, holiday, and sick pay based on eligibility and length of service.
• Emotional and financial support with free counseling via employee assistance and financial tools and coaching with Goldman Sachs Ayco.
• Associates discounts on purchases, travel, technology, and more.
• Up to $21,000 in tuition reimbursement over your career through a leading continuing education program.
• Vast growth potential with industry‑leading training programs and diverse career pathways.

For more information about benefits and eligibility, please visit our Benefits Page.

Entry level

Full‑time

Management and Manufacturing

Dairy Product Manufacturing