Patient Access Representative- Temporary

Job Details

Job Location
: STAYTON, OR 97383

Salary Range
: $19.19 - $26.44 Hourly

Patient Access Representative - Temporary

At Santiam Hospital & Clinics, we pride ourselves on fostering a supportive and inclusive work environment where every team member is valued and empowered to make a difference. Our commitment to excellence in patient care is matched by our dedication to employee growth and well‑being. As part of our team, you’ll have access to cutting‑edge medical technology, ongoing professional development opportunities, and a collaborative culture that encourages innovation and teamwork.

Join us at Santiam Hospital & Clinics, where your skills and compassion will be appreciated, and together, we can make a positive impact on the health and lives of our community.

With 12 clinics offering 8 specialties, you’ll be part of a diverse and dynamic healthcare community. We’re proud to have been named the 2025 Best Place to Have a Baby, Best Hospital as well as receiving accolades for our Surgery Center, Medical Facility and Women’s Clinic, reflecting our unwavering commitment to providing exceptional care for our patients.

Job Status: This is a temporary position.

Department

Description:

The Admissions Department consists of staff that are responsible to three locations:
Front Desk Admissions – admits for radiology, lab, outpatient services and inpatient services;
Surgical Admissions – admits for surgery and dietician services as well as assisting with scheduling and other duties;
Emergency Services Admissions – admits for the emergency room, handles physician call services and coordinates with multiple departments. The admissions department is open 24/7, 365 days a year in support of our other departments. The Admissions department is part of our Revenue Cycle Team – consisting of Admissions, Hospital Billing, Clinic Billing, Hospital Coding, Clinic Coding and Medical Records. This department interacts at a high level to offer customer service to our patients as well as other departments.

• Admitting patients into the Emergency Room, Lab and Imaging.
• Completing registration of patients for inpatient and out‑patient services.
• Answering multi‑line telephones.
• Receiving and distribution of physician calls.
• Maintaining quality customer service and patient confidentiality at all times.
• Performing other related duties incidental to the work described herein.

• High School Diploma or GED
• One year of experience working in patient accounting
• One year of insurance billing experience
• Knowledge of medical terminology
• Good communication with insurance companies and co‑workers
• Must be skilled in written and verbal communications
• Commitment to customer service and teamwork
• Ability to multi‑task
• Maintains a positive work atmosphere

• Medical, Vision and Dental Insurance
• PTO and holiday pay
• Employee Referral Program
• 401(k) Retirement
• Life Insurance
• Long Term Disability
• Employee Discounts
• Bilingual Pay Differential for eligible positions
• Public Service Loan Forgiveness for eligible positions
• Tuition Assistance for eligible positions

Santiam Hospital & Clinics is a drug‑free workplace in accordance with the Drug‑Free Workplace Act of 1988 and a EEO affirmative action Race/Sex/Sexual Orientation/Gender Identity/National Origin/Veteran/Disability Employer.