Supervisor, Accounts Receivable

• Position:
  Supervisor, Accounts Receivable
• Location:
  
  St. Catharines, Ontario
• Employment Type:
  
  Full-time/Permanent
• Date Posted:
  September 18, 2026

Job Summary:

The Accounts Receivable Supervisor is responsible for overseeing the day-to-day operations of the Accounts Receivable function, ensuring the timely and accurate invoicing, application of customer payments, and maintenance of customer accounts. This role leads a team of Accounts Receivable clerks, supports cash flow management and drives continuous process improvements.

The Accounts Receivable Supervisor works closely with Commercial, Accounting and Treasury teams.

This position is based at Algoma’s head office in St. Catharines, Ontario, with regular in-office presence expected as part of a collaborative, team-based work environment.

Key Responsibilities:

• Lead and supervise the daily activities of the Accounts Receivable team.
• Ensure accurate and timely issuance of customer invoices and credit memos.
• Oversee cash application activities, ensuring customer payments are recorded accurately and promptly.
• Monitor customer account balances and investigate discrepancies, deductions, and disputed items.
• Ensure compliance with company policies, accounting standards, and internal control requirements.
• Coordinate month-end Accounts Receivable closing activities, including reconciliations and reporting.
• Prepare and review Accounts Receivable reports, aging analyses, and processing metrics.
• Provide management with insights and recommendations to improve billing and processing performance.
• Support internal and external audit requests related to Accounts Receivable activities.
• Identify opportunities to improve efficiencies, automation, and accuracy within the invoicing and Accounts Receivable process.
• Establish, maintain, and monitor internal controls over billing, collections, and cash application activities.
• Participate in ERP system enhancements and process improvement projects.
• Provide leadership, coaching, training, and performance management to Accounts Receivable team members.
• Establish departmental goals and performance expectations.
• Foster a culture of accountability, collaboration, customer service excellence, and continuous improvement.

Skills, Abilities and

Experience:

• Post-secondary degree or diploma in Accounting, Finance, Business Administration, or a related field.
• Minimum 5 to 7 years of progressive Accounts Receivable, credit, collections, or accounting experience, including supervisory or team leadership experience.
• Experience working within ERP systems and integrated financial environments.
• Experience supporting month-end close processes and financial reporting activities.
• Strong knowledge of Accounts Receivable processes and collections best practices.
• Advanced Microsoft Excel and financial systems skills.
• Excellent communication (verbal and written) and conflict-resolution skills.
• Excellent organization, planning and prioritization skills.
  
  Ability to manage multiple priorities and meet deadlines in a fast-paced environment.
• Ability to lead and motivate groups and individuals.
• Strong attention to detail and commitment to accuracy.
• Able to create and maintain effective working relationships with stakeholders.

The above statements are intended to describe the general nature and level of work being performed by people assigned to this classification. They are not to be construed as an exhaustive list of all responsibilities, duties, and skills required of personnel so classified. All personnel may be required to perform duties outside of their normal responsibilities from time to time, as needed.

Algoma Central Corporation encourages application from designated group members identified under the Federal Employment Equity Act. Algoma Central Corporation is committed to the full inclusion of all qualified individuals. As part of this commitment, Algoma will ensure that persons with disabilities are provided reasonable accommodations. If reasonable accommodation is needed to participate in the job application or interview process, please contact  .

63 Church Street, Suite 600
St. Catharines, Ontario,
CANADA, L2R 3C4