Administrative Assistant

Location: Thorold

Who We Are
CAA Niagara is a proud Niagara Region employer, that strives on delivering rewarding experiences and enhancing the lives of our community. For over one hundred years, we have been a staple within our community, providing such services as emergency roadside assistance, travel services, insurance coverage, membership and rewards savings; continually growing our suite of relevant services and products. A true community partner, we could not be here without our over 160,000 members across Niagara, allowing us to focus on earning your continued trust, every day!

Location:

Thorold, ON
Status:  Full-Time Permanent, On-Site (with ad hoc flexibility)

This posting is to fill an existing vacancy.

About the Role
The Administrative Assistant provides day-to-day administrative support to the President & CEO and the Senior Leadership Team. This role also supports coordination with the Board of Directors, working closely with the Board Secretary. A highly organized and proactive individual, the Administrative Assistant handles confidential information with discretion and builds strong working relationships across the organization.

The expected salary range for this role is $58,000.00-$65,000.00. Placement within this range will be determined based on the successful candidate’s qualifications, skills, and experience.

Key Responsibilities

Managing the President & CEO’s calendar (short- and long-term), including scheduling meetings, coordinating availability, and prioritizing requests

Coordinating travel arrangements and completing expense reports

Planning and coordinating meetings and events involving the President & CEO and Senior Leadership Team, including logistics, venues, catering, and technology

Supporting logistics for Board and Committee meetings in partnership with the Board Secretary (e.g., catering/A/V/room set up)

Supporting company events such as offsites, employee events, retirements, and holiday functions

Preparing presentation materials for a variety of audiences (Senior Leadership Team, employee Town Halls)

Assisting with SLT-related budgets and expense tracking

Providing administrative support for additional projects or initiatives as required

Qualifications & Skills

Professional in maintaining a high level of confidentiality;

Self-starter tendencies with the ability to work independently;

Strong organizational skills with excellent attention to detail

Strong interpersonal skills and ability to build relationships with key stakeholders (Executive team, Board of Directors, other CAA clubs, and employees at all levels in the organization)

Proficient in Microsoft Office (Word, PowerPoint, Excel)

Excellent organizational skills, ability to prioritize multiple/conflicting priorities with a focus on quality

Education & Experience

2 year college diploma in Office Administration, Public Administration, Business Administration

3-5 years of experience in administrative role

Working Conditions

Working in an office environment with frequent interruptions

Frequent work outside regular business hours

Interview Process

Pre-screening call

In-person interview and assessment

Background and references

Offer

CAA Niagara does not currently use artificial intelligence in screening or selection of applicants.

CAA Niagara is an equal opportunity employer and is committed to providing an accessible and inclusive workplace. We are dedicated to ensuring that our recruitment processes are barrier‑free and accommodating to all individuals, including those with disabilities. If you require accommodation at any stage of the application, interview, or employment process, please inform our Human Resources department at

We will work with you to meet your needs and ensure a positive experience throughout the recruitment journey.

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