Service Coordinator

Position: Service Coordinator Role at Henry Schein
Location: Niagara-on-the-Lake

Elevate your career as a Service Coordinator with Henry Schein in Niagara-on-the-Lake, ON. This hybrid position plays a vital role in ensuring effective service operations.

As a Service Coordinator, you will be responsible for maintaining operations by addressing technician inquiries and providing support across the company. Your tasks will include managing warranty claims, coordinating directly with manufacturers, and offering troubleshooting assistance when needed. This role is key to ensuring our customers receive the quality care they expect.

Key Responsibilities:

• Provide support for daily service operations

• Answer incoming calls from technicians promptly

• Manage warranty replacement orders and claims

• Coordinate timely approvals with manufacturers

• Ensure accurate processing and follow-up

Requirements:

• Post-secondary qualifications in Office Administration

• 1-2 years’ experience in service or inventory roles

• Strong proficiency in Excel and Outlook

• Excellent organizational and multitasking skills

• Exceptional customer service expertise

Utilize your coordination and service skills to contribute to the success of Henry Schein.