Office Manager

Location: Grimsby

Treow Group Recruitment, on behalf of our manufacturing client in the Niagara Region, is seeking an Office Manager.

About Our Client
Our client is an established, Niagara-based manufacturing company with a busy, hands‑on office and production environment.

Job Summary
This role supports the day‑to‑day flow of customer orders, work orders, invoicing, shipping documentation and general office administration. The ideal candidate is organized, accurate and comfortable managing multiple priorities in a manufacturing setting.

Job Type:  Full-time, Permanent

Location:

On-site, Grimsby, Niagara Region

Work Hours:

8 am – 4:30 pm Monday – Friday

Compensation:  $26 - $30/hour, RRSP match and employer-sponsored health benefits

Your Day‑to‑Day will Include
Office Administration

Answer phones, take messages, greet visitors and monitor incoming email and mail.

Sort and distribute purchase orders, invoices, packing slips and other correspondence.

Maintain organized records and help keep the office running smoothly.

Order & Work-Order Processing

Enter customer orders and work orders in the E2 system.

Verify purchase orders, pricing, quantities, part numbers and job details.

Prepare order acknowledgements, job travellers and supporting production documents.

Invoicing & Accounts Payable Support

Prepare customer invoices and match signed packing slips with order documentation.

Process supplier invoices, match supporting documents and prepare them for review.

File invoices, purchase orders, packing slips and related records.

Shipping & Logistics

Prepare packing slips, shipping paperwork and U.S. export documentation.

Arrange customer pickups and coordinate trucking as required.

Experience & Qualifications

Previous office administration, order-desk or similar experience.

Experience with customer orders, work orders, invoicing and basic accounts payable support.

Experience preparing shipping paperwork and packing slips.

Proficiency with ERP or order-entry systems; E2 experience is an asset.

Strong attention to detail and professional phone, email and customer-service skills.

Manufacturing or industrial experience is an asset.

Treow Group Recruitment, as well as our client, is an equal-opportunity employer committed to building a diverse workforce. We believe in fostering an inclusive, equitable, and accessible environment that brings people together to realize their full potential. We are committed to compliance with all applicable legislation, including providing accommodation for applicants with disabilities. Please advise us at any point during the recruitment and selection process if you require accommodation.