Customer Accounts Management at Aaron's

Location: Niagara Falls

Become a key player at Aaron’s as a Customer Accounts Manager, driving customer retention and satisfaction. This position blends operational responsibilities with customer engagement and leadership.

In the role of Customer Accounts Manager, you will focus on maintaining customer accounts, guiding the collections process, and leading a team to success. Your interpersonal skills will be vital in fostering strong customer relationships, helping them reach ownership milestones. Collaborate closely with the General Manager to enhance operational efficiency.

Key Responsibilities:

• Maintain and update customer account information

• Execute collections and coach customers on lease agreements

• Assist in operational decisions and account strategies

• Build relationships to support customer sales goals

• Manage and supervise accounts staff effectively

Requirements:

• Valid driver's license compliant with company policies

• Ability to lift heavy items with assistance

• Preferred experience in management or two years of college

• Strong communication and relationship-building skills

• Proficient in necessary software and management tools

Drive customer success and operational excellence as part of Aaron's dedicated team.
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