Customer Service Specialist

Position: RONA Customer Service Specialist
Location: St. Catharines

Enhance your career as a Customer Service Specialist at RONA, where you’ll engage with customers and manage special orders in a supportive environment. Your passion for helping others will shine through every interaction.

Join RONA’s team to assist customers in person and over the phone while preparing special orders. This role requires effective selling skills, a commitment to customer service, and knowledge of product specifications. You will help maintain the store's organization and support promotional activities, ensuring a great shopping experience for all customers.

Key Responsibilities:

• Assist customers with product information and requirements

• Prepare special orders and confirm details with purchasers

• Maintain well-stocked and organized store areas

• Stay updated on promotions and sales events

• Participate in training to enhance product knowledge

Requirements:

• Proven experience in a customer-focused role

• Excellent communication and interpersonal skills

• Ability to perform physical tasks involving lifting and carrying

• Strong commitment to customer service excellence

• Willingness to learn and improve selling skills

Bring your customer service skills and enthusiasm to RONA and make a difference in your community.