Academic Advisor, Faculty of Education

Position: Academic Advisor, Faculty of Education (2 Positions Available)
Location: St. Catharines

Brock University is located on the traditional territory of the Haudenosaunee and Anishinaabe peoples, many of whom continue to live and work here today. This territory is covered by the Upper Canada Treaties and is within the land protected by the Dish with One Spoon Wampum Agreement.

We are one of Canada’s outstanding comprehensive universities, where excellence and innovation thrive! Brock has been recognized as a Top Employer in Hamilton-Niagara for seven consecutive years. We have been ranked #3 as Canada’s Best Employers and top 10 as one of Canada’s Best Employers for Diversity. For 2025, Brock has been proudly recognized as one of Canada’s Top Employers for Company Culture, ranked seventh by Forbes in partnership with Statista.

At Brock, you will find a welcoming, inclusive community and an exciting range of meaningful career opportunities.

Ignite new possibilities for your career. Break through at Brock.

Post End Date:

July 24, 2026 at 11:59 PM

This job advertisement is to fill an existing vacancy in the Administrative Professional (Employee Group)

About the Role
The Academic Advisor is responsible for providing high-quality advising on academic program requirements and monitoring academic progress of students in all undergraduate and professional programs within the Faculty of Education. This includes potential domestic students, transfer students, international students, exchange students, students doing a minor in the program, and students looking to change their major. The incumbent is also responsible for conducting degree audits, coordinating LOP applications and transfer credits, supporting events and recruitment initiatives, supporting readmissions, and adjudicating and monitoring the registration system.

The Academic Advisor will

Perform academic advising for students in all undergraduate and professional programs within the Faculty of Education

Review student program planning, including course selection and program/faculty/university requirements

Inform students about prerequisite requirements, and course restrictions and introduce them to the advising services available

Identify and handle program re-sequencing requests and leave of absence within limited enrollment programs, working in conjunction with the manager

Respond to email, telephone, and in-person inquiries

Manage advising appointments both virtually and in person, opening appointment times and tracking student requests and inquiries

Understand requirements for external professional groups, including the Ontario College of Teachers and the College of Early Childhood Educators

Coordinate letters of permission applications, transfer credits, and exchange course approvals in collaboration with Chairs/Directors and/or others requiring input

Participate in classroom presentations and orientation sessions to support success as related to advising

Attend student recruitment events including the Ontario Universities’ Fair, Fall Preview Day, Spring Open House and others as needed representing the assigned programs and/or faculties

Participate in the consistent collection of data across campus on academic advising, student satisfaction and advising outcomes

Assess and provide feedback to the Dean’s Office and the Office of the Registrar & Enrollment Services on gaps in the curriculum impacting student success, retention, and completion

Provide insight to the Academic Review Committee for proposals

Please note this position may be required to work outside of regular business hours including evenings and weekends to support operational needs.

Key Skills and Experience

An undergraduate degree in a related field

Experience with academic advising in a post-secondary environment

Knowledge of academic advising, including advising models, theories, and techniques, and counselling theories

Understanding of the undergraduate course calendar, course offerings, prerequisites, and class scheduling for the Department/Faculty

Knowledge of University regulations, policies, strategic initiatives, programs, services and systems

Strong active listening, verbal, written and interpersonal skills

Ability to coach, mentor, and motivate students

Ability to interact…