Library Assistant

Location: Niagara Falls

Salary Range: $50,000.00 To $55,000.00 Annually

Position

Job Title:

Library Assistant

Location:

University of Niagara Falls Canada (FT 40 Hrs - Onsite)

Reports To:

University Librarian About The University Of Niagara Falls Canada Innovation Flows Here. Officially opening its doors in 2024, the University of Niagara Falls Canada (UNF) is an innovative and digitally oriented institution that prepares graduates for leadership in the digital world. We believe in delivering programs that provide a direct pathway to meaningful careers in high-demand industries. UNF is part of the Global University Systems Canada group of institutions and Global University Systems, an international network of higher education institutions.

Our location Our campus is located in historic downtown Niagara Falls. Beyond being Canada’s #1 travel destination, Niagara Falls is a small vibrant city that offers up a slice of metropolitan living at a different pace. From world-class dining and entertainment options to luxury shopping and cultural experiences. Our location offers the amenities of a large urban centre within a comfortable, liveable community.

General Description

The Library Assistant supports the University of Niagara Falls Canada library by providing front-line services to students, faculty, and staff. Key responsibilities include circulation operations, research assistance, collection maintenance, and technical support for library systems and databases. The role requires proficiency with integrated library systems, thorough knowledge of library policies and procedures, excellent customer service skills, and the ability to work independently and collaboratively.

The successful candidate will demonstrate strong organizational skills, attention to detail, and familiarity with academic library operations.

Representative

Duties & Responsibilities

• Act as the first point of contact for users of all types. Answer or redirect general inquiries in person, via email, and through virtual chat; respond independently to inquiries that are specific in nature and require a thorough knowledge of established policies and procedures.
• Apply an understanding of the broader context and philosophy of both the library and the University to serve patron needs.
• Provide circulation services, such as signing out loanable items (headphones, chargers, etc)
• Provide research help by interpreting patron requests for research materials and finding solutions to their research needs by constructing search queries of various online systems and networks. Complex search queries are referred to the appropriate librarian.
• Refer requests to appropriate internal and external sources and offer alternatives as required.
• Extract, interpret, and integrate information from a wide variety of traditional and non-traditional resources.
• Use citations and bibliographic information to determine whether the library owns/subscribes to requested research materials.
• Update and maintain all files and databases required to provide access to and control over course material, circulating and digital collections.
• Review course reading lists to ensure resources are freely available to students and copyright legal.
• Liaise with faculty to locate library materials according to course demands and requirements.
• Locate and obtain requested materials and inform patrons of alternative sources of information, as required.
• Create and maintain library website content, and ensure information is accurate, up to date, and relevant.
• Create and maintain digital learning objects, including course/research guides, tutorials, how-to guides and videos. Work closely with librarians on information literacy tutorials and guides.
• Design and deliver library tours and work closely with librarians and Student Success to deliver library content in New Student Orientation.
• Collaborate with University Librarian to develop and maintain staffing schedules for desk, opening/closing, and off-desk shifts.
• Compose general and email correspondence when communicating with users, staff, faculty and community users.
• Daily input of relevant data into statistical tool, and gather statistics on research help, circulation, and reserve…