Field Service Engineer

Location: St. Catharines

Venor is proud to partner with Kongsberg Maritime in their search for a Field Service Engineer to join their team based in St.Catharines, Ontario or surrounding areas.

Kongsberg Maritime, a subsidiary of KONGSBERG, is a global marine technology leader delivering innovative and reliable solutions across the merchant, offshore, subsea, and naval sectors. Headquartered in Kongsberg, Norway, and operating in more than 30 countries, the organization is recognized for its expertise in positioning, navigation, surveying, and advanced automation systems. Through a commitment to technical excellence and continuous innovation, Kongsberg Maritime supports safe and efficient operations in demanding marine environments.

This role offers the opportunity to support advanced marine automation and propulsion control systems while working closely with customers and internal teams. The Field Service Engineer plays a key role in ensuring system reliability through technical service, troubleshooting, and maintenance activities both onboard vessels and through remote support.

What You’ll Be Doing
In this role, the Field Service Engineer will provide technical support for automation and propulsion control systems, ensuring consistent system performance and service delivery.

Key responsibilities include:

Performing preventative and corrective maintenance on automation and propulsion control systems onboard vessels.

Troubleshooting electrical and control system issues using diagnostic tools and software platforms.

Interpreting system drawings and technical documentation to resolve technical challenges.

Supporting power management systems, generators, governor controls, and AC/DC motor systems.

Modifying control logic and supporting PLC/SCADA configurations as required.

Providing remote technical support via phone and email.

Preparing accurate service documentation, reports, timesheets, and expense submissions.

Collaborating with internal engineering and product teams to communicate technical findings and customer feedback.

Identifying potential system improvements or upgrade opportunities during service visits.

Ensuring compliance with company, safety, and regulatory standards.

Travelling domestically and internationally (approximately 50–70%) to support customer requirements.

What We Are Looking For
The ideal candidate brings a strong technical foundation in electrical and electronic control systems and demonstrates sound judgment, analytical capability, and professionalism in client-facing environments.

Qualifications and experience include:

Degree in Electrical, Electronics, Electromechanical, or Computer Engineering (or equivalent industry or military training).

1 – 2 years of experience is considered to be an asset.

Knowledge of electrical control system principles, including PID controllers and communication protocols (CAN, TCP/IP, RS-232/422/485).

Experience in troubleshooting low-voltage electrical components.

Familiarity with PLC and SCADA systems and control system architecture is preferred.

Ability to interpret technical documentation and system drawings.

Strong communication skills and proficiency in English (French considered an asset).

Valid passport and authorization to work in Canada and the United States without sponsorship.

Availability to travel on short notice, including evenings, weekends, and extended assignments as required.

The successful candidate demonstrates initiative, accountability, and the ability to work both independently and collaboratively within a team environment. Kongsberg Maritime is open to hiring new graduates who have an interest to learn and grow in this technical field.

At Venor and Kongsberg Maritime, we embrace a culture of belonging in the workplace. No matter who you are, where you’re from, how you think, what you believe in, or who you love, we welcome your application. We all come from different backgrounds and different walks of life, bringing in unique perspectives and experiences. We encourage applications from 2

SLGBTQ+, Black, Indigenous, and People of Colour (BIPOC), women, newcomers to Canada, and people with disabilities.

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