Casino Guest Services Associate

Position: Casino Guest Services Associate Role
Location: Niagara Falls

Become a vital part of our casino as a Guest Services Associate. Provide outstanding service and manage cash operations while supporting guest experiences consistently.

We are looking for a detail-oriented individual for the Casino Guest Services Associate position on a contract basis.

Your role will include processing cash transactions, adhering to strict AML requirements, and enhancing guest engagement through various casino promotions. This position requires balancing transactions and managing guest records while working in a dynamic environment.

Key Responsibilities:

• Process cash transactions and maintain balance accuracy

• Enroll guests in rewards programs and manage promotions

• Engage with guests to promote casino events

• Set up promotional displays and assist with event management

• Ensure compliance with all regulatory policies

Requirements:

• High school diploma or equivalent required

• At least 1 year of cash handling experience

• Strong attention to detail and mathematical accuracy

• Exceptional organizational and customer service skills

• Ability to multitask effectively

Thrive in a fast-paced environment, showcasing your skills in cash handling and customer service excellence at our casino.