Customer Experience Associate St. Catharines

Location: St. Catharines

Enhance customer service at TD Canada Trust as a Customer Experience Associate in St. Catharines, Ontario.

Your role involves processing transactions, advising clients, and promoting banking solutions.

In this customer-oriented role, you’ll connect with clients to understand their needs, ensuring a seamless banking experience. You will handle financial transactions, resolve concerns, and promote TD's services, achieving business objectives in a collaborative environment. A dedication to customer satisfaction and accuracy is a must.

Key Responsibilities:

• Process deposits, withdrawals, and bill payments accurately

• Assess and recommend personalized banking solutions

• Resolve customer inquiries and escalate non-standard issues

• Promote financial products to meet assigned goals

• Maintain a positive and respectful team atmosphere

Requirements:

• High School diploma and 1+ years experience

• Strong skills in administration and organization

• Proficient in MS Office applications

• Excellent verbal and written communication skills

• Detail-oriented with a proactive work approach

Bring your expertise in customer relations, financial knowledge, and effective communication to TD Canada Trust.