Personal Banking Associate Trust

Position: Personal Banking Associate at TD Trust
Location: St. Catharines

Join TD Canada Trust as a Personal Banking Associate in St. Catharines, Ontario, where relationship building with customers is paramount. Engage, educate, and assist clients in navigating their financial needs through a variety of banking solutions.

You will serve as the first point of contact, guiding customers to the appropriate resources while ensuring their inquiries are addressed efficiently. Successful candidates will have strong interpersonal skills and the ability to support banking transactions, enhancing the overall customer experience.

Key Responsibilities:

• Engage with customers for advice and service transactions

• Guide clients to the right contact for their banking needs

• Educate customers on digital banking tools

• Resolve critical issues and report non-standard matters

• Recommend improvements for branch operations

Requirements:

• High school diploma and/or 1+ years of experience

• Investment Funds Canada certification within 90 days

• Proficiency in MS Office and branch software

• Knowledge of banking solutions and processes

• Strong communication skills and effective influencing ability

Bring your expertise in customer service and banking solutions to TD Canada Trust in St. Catharines.