Director of Human Resources
Listed on 2026-01-01
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HR/Recruitment
Talent Manager, HR Manager -
Management
Talent Manager, HR Manager
EMPLOYEE GROUP: Management.
DEPARTMENT: Organizational Effectiveness.
REPORTS TO: Chief Operating Officer.
TYPE: Regular, Full Time (33.75 hours per week).
COMPENSATION: $ - $, 4 weeks vacation, benefits, and OMERS pension plan.
PURPOSE STATEMENT:
Reporting to the Chief Operating Officer, the Director of HR provides strategic leadership to the organization on all aspects of Human Resources. The Director develops, executes, and measures HR strategies, processes, and organizational objectives and aligns them to the FACS Strategic Plan to affect organizational outcomes. As part of the Senior Leadership Team, the Director of HR will have strong leadership, collaboration, and problem-solving skills to foster a workplace where employees work to their highest level of service.
This role will have a particular focus on labour relations, recruitment, training and development, health & safety, performance management, and continuous quality improvement.
Family and Children’s Services Niagara welcomes candidates from racialized groups, First Nation, Inuit, or Métis persons, persons with disabilities, persons of any sexual orientation, and persons of any gender identity or gender expression. Accommodations are available for candidates with disabilities throughout the recruitment process in accordance with the Ontario Human Rights Code and the Accessibility for Ontarians with Disabilities Act (AODA).
MAIN DUTIES AND RESPONSIBILITIES:
Labour Relations:
- Provides expertise, support, and advice on matters related to the Collective Agreement interpretation, labour legislation, relations, and practices.
- Monitor compliance with the Collective Bargaining Agreement and recommend strategies for addressing issues proactively.
- Provides strategic and proactive leadership, advice, and guidance on employee/labour relations issues to foster a collaborative work environment and meet the evolving needs of the organization.
- Leads the collective bargaining process, including developing parameters for a Board mandate for collective bargaining and providing leadership to the management bargaining team, drafting proposals to negotiate a fair agreement.
- Good knowledge of dispute resolution approaches and lead the grievance process from initial response to resolution, including investigations, preparing for grievance meetings, mediation, and representing the agency in all related meetings and hearings, including arbitration.
Occupational Health & Safety:
- Provide strategic oversight of the organization’s Health and Safety programs, ensuring compliance with the Occupational Health and Safety Act and other applicable legislation.
- Oversees the investigation of workplace complaints and incidents and ensures that FACS Niagara employees are treated equitably and that human resource programs are appropriately delivered.
- Evaluate operational key metrics and develop an action plan to identify areas of excellence and quality improvement.
Senior Management Accountabilities:
- Exemplifies and inspires behaviours, actions, and attitudes that are consistent with FACS vision, mission, and values.
- Contributes to the development of the Strategic Plan with a focus on Human Resources Management and Operational planning.
- Ensures all necessary human resource policies, programs, and procedures are developed and implemented in accordance with relevant legislation, agency accreditation, and provides leadership on human resource issues and initiatives in line with the leader’s functional areas of responsibility.
- Ensures the proper monitoring and controls are in place to minimize errors and ensure the security of Human Resources Employee data to mitigate risk and negative consequences.
- Design, implement, maintain, and evaluate all human resource programs; approve human resource program delivery expenditures within delegated approval guidelines.
- Ensures the effective and efficient distribution and utilization of HR department staff based on the established productivity levels, program goals and guidelines, and values of FACS Niagara.
- Holds people accountable to standards of performance, including conducting annual performance appraisals that support staff in establishing and…
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