Business Analyst

Brock University is located on the traditional territory of the Haudenosaunee and Anishinaabe peoples, many of whom continue to live and work here today. This territory is covered by the Upper Canada Treaties and is within the land protected by the Dish with One Spoon Wampum Agreement.

We are one of Canada’s outstanding comprehensive universities, where excellence and innovation thrive! Brock has been proudly recognized as a Hamilton-Niagara Top Employer for eight consecutive years. Brock continues to earn recognition as one of Canada’s Best Employers and one of Canada’s Best Employers for Diversity in 2026. For the second consecutive year, Forbes, in partnership with Statista, also named Brock one of Canada’s Top Employers for Company Culture.

At Brock, you will find a welcoming, inclusive community and an exciting range of meaningful career opportunities.

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October 12, 2026 at 11:59 PM

This job advertisement is to fill an existing vacancy in the Administrative Professional (Employee Group)

Reporting to the Associate Director, Enrolment Systems & Compliance, the Business Analyst supports the systems maintenance and operations portfolio to ensure quality customer service and information needs. This position provides system administration and analysis services for the Registrar’s Office. The Business Analyst acts as a subject matter expert regarding Registrar’s Office systems providing operational and technical support internal and external to the Office.

The Business Analyst applies design and documentation techniques to define business challenges and uses professional experience and analytical methods to identify and evaluate feasible courses of action. The position designs and tests practical solutions, documents the best course(s) of action for managerial review and assists in the implementation of the selected solution.

• Act as primary administrator for Registrar’s Office systems, ensuring effective configuration, maintenance, security, and data integrity;
• Partner with campus partners and ITS to support system enhancements, integrations, and continuous improvement of business processes;
• Support the Associate Director with design, development and identification of specifications for system integrations, working as lead or as part of a team to enhance and streamline integrations with existing University systems;
  
  - Provide technical expertise and advice related to reporting, system security and access, enhancements, prioritization, and project planning in collaboration with the Associate Director;
• Analyze business requests and existing system functionality to recommend best-practice solutions for the SIS, academic calendar, and student-related applications;
• Provide data analysis as appropriate, directing solution design of end-user reports, technology solutions for operational problems, and production of reports and queries;
• Support the Associate Director with all reporting functions, including but not limited to, Ministry enrolment reporting, Faculty reporting for the Ontario College of Teachers, and Designated Learning Institute reporting to Immigration Refugees and Citizenship Canada (i.e., capture data, upload, report, audit, elevate discrepancies, etc.);
• Extract, validate and submit data files to populate Ontario Council on Articulation and Transfer (ONCAT) for e-campus website as the main point of contact for relations between ONCAT and Brock;
• Act as a first level escalation point for technical/system-related questions from Registrar’s Office staff;
• Create reports and assist all Registrar’s Office units with system changes, documentation, and technical support throughout…