General Maintenance Cleaner

Location: Niagara Falls

Position Summary  A General Maintenance Cleaner is responsible for performing routine cleaning and maintenance tasks to ensure that the facility and property remains clean, sanitary, and well‑maintained. This role involves a combination of cleaning, painting, repairing, renovating and remodeling duties, minor repairs, and other tasks to maintain a safe and pleasant environment for employees or customers.
Duties and Responsibilities  Cleaning Duties   Sweep, mop, and vacuum floors in hallways, offices, restrooms, kitchens, and common areas in lower landing
Assist with regular cleaning of buildings at street level including group booth, ticket plaza and main admin office
Dust and clean furniture, fixtures, windows, and surfaces.
Clean and sanitize restrooms, including toilets, sinks, mirrors, and floors.
Empty trash bins and dispose of waste in designated areas.
Keep property litter free by regularly sweeping of the lower landing, tunnel, elevators, ticket plaza and funicular areas.
Replenish supplies in restrooms (e.g., toilet paper, soap).
Clean and maintain carpets
Maintenance Tasks   Perform basic maintenance duties such as replacing light bulbs, unclogging drains, or tightening loose fixtures.
Use of basic hand tools.
Use of larger cleaning equipment such as leaf blowers and pressure washers
Report any damage or issues to supervisors
Assist with snow removal and winter maintenance of roads and walk ways
Use golf cart to move waste to proper bin
Assist with bringing ponchos from the warehouse to our site
Assist with minor repairs or troubleshooting of building systems as needed.
Safety Compliance   Follow all safety protocols and procedures when using cleaning chemicals and equipment.
Ensure the work area is safe for all crew and visitors, following health and safety standards.
Works with good housekeeping practices and safety to promote a work environment free of hazards within the control of the staff on a daily basis
Works with a safety mindset by following all safety policies, procedures and safety measures (i.e. PPE). Identifies and brings forward risks, hazards and opportunities on the job. Actively participates in health and safety in the workplace
Additional Duties   Perform periodic deep‑cleaning tasks as scheduled or requested.
Assist with other cleaning or maintenance‑related duties as directed by Shift Manager and/or Manager.
Applies high energy, self‑motivation and willingness to learn and be trained on various types of equipment
Responds to work order requests as needed in a timely and accurate manner, and cleans up after work orders are complete
Follow policies and procedures and training to complete work and assure quality, environmental, and safety standards are met
As directed, performs inspections of systems. Informs Shift Manager or Manager of any unusual activity or maintenance issues in a timely manner
Complete work using logs and checklists
Communicates corrective and preventative actions to the Shift Manager or Manager, Facilities promptly as it pertains to any operational system failure with respect to maintenance and facilities duties
Assists coworkers to accomplish necessary projects and tasks. As a team work effectively and efficiently to ensure job responsibilities are completed for the subsequent shift
Support Marine, Guest Services, Food and Beverage, IT and all other departments as required
Maintains a neat, clean and well‑groomed appearance (refer to appearance standards in employee handbook)
Reports to work on time and for all scheduled shifts
Understands all Niagara City Cruises’ policies and procedures relating to the employee’s role within the company
Completes any other duties as assigned
Requirements & Qualifications   O.S.S.D. or equivalent as recognized by the Ministry of Education
Must hold a valid Ontario Drivers License, class G2 or G
Minimum two (2) years’ experience in facilities and maintenance role preferably in a hospitality environment
General knowledge of electrical, plumbing and HVAC systems
WHMIS (training provided)
Working knowledge of Lock Out Tag Out Systems

Experience with ISO compliance & standards considered an asset
Must be willing to work all shifts including…