Maintenance - Maintenance Manager

Location: Niagara Falls

Job description:

COMPANY

DESCRIPTION:

The Canadian Niagara Hotels Group of Companies is one of Canada’s largest, most successful, and diversified entertainment and hospitality organizations. With over 3,500 talented professionals across our business units, we offer a distinctive collection of world-renowned hotels, restaurant brands, cafes and retail, situated just steps from the iconic Niagara Falls.

Our portfolio includes internationally recognized hotel brands such as Marriott, Sheraton, and The Brock – Tapestry by Hilton, along with premier dining destinations including Massimo’s Italian, Fallsview Restaurant, Prime Steakhouse, Morton’s Grille, Milestones Grill + Bar, Hard Rock Café, Rainforest Café, as well as popular retail and café experiences including Starbucks and Hershey– to name a few. Paired with a wide selection of modern amenities that include a large selection of unique event and meeting spaces, full service spas, fitness centres, rooftop pool/indoor pools, indoor waterpark, and super entertaining arcade makes our property locations unparalleled.

JOB SUMMARY
The Marriott on the Falls Hotel is seeking a hands-on, results-driven  Manager of Facilities & Maintenance  to lead all aspects of facilities operation, maintenance, and building systems for a high-volume, full-service hotel.

This role is critical to ensuring the reliability, safety, and overall guest experience across all areas of our property. The successful candidate will bring a strong operational mindset, a proactive approach to preventative maintenance, and the ability to lead and develop a high-performing team.

This position reports directly to the Area General Manager.

KEY RESPONSIBILITIES:

Engineering Leadership & Property Operations

Lead and execute all engineering and maintenance operations across the hotel.

Oversee the operation, repair, and maintenance of all building systems, including HVAC, refrigeration, boilers, chillers, cooling towers, plumbing, electrical, mechanical, pool/spa systems, compressors, control systems, and life safety equipment

Ensure all systems operate efficiently, safely, and in full compliance with applicable codes, standards, and brand requirements

Maintain comprehensive knowledge of critical infrastructure including elevators, building systems, and in-room technology (Key Lock System, TV/Guest Room Entertainment, internet, telephony)

Preventative Maintenance & Asset Protection

Develop, implement, and continuously improve a comprehensive preventative maintenance (PM) program

Oversee maintenance of guest rooms, public areas, heart-of-house spaces, and all equipment to ensure optimal performance and guest comfort

Conduct regular property walk-throughs with leadership to ensure maintenance standards are upheld and issues are proactively addressed

Maintain accurate documentation including O&M manuals, warranties, permits, certifications, and inspection records

Capital Projects & Energy Management

Plan, oversee, and execute capital projects, renovations, and other major maintenance initiatives

Develop and manage annual Cap Ex and operating budgets, ensuring alignment with asset preservation and business objectives

Lead energy management initiatives to optimize efficiency and control operating costs

Source competitive bids, manage vendor relationships, and ensure quality, pricing, and service standards are consistently met

Safety, Compliance & Risk Management

Ensure full compliance with all health, safety, and regulatory requirements, including fire, life safety, and sanitation standards

Implement and manage key safety programs, including Lock-out/Tag-out, emergency systems, fire detection/testing, and evacuation procedures

Support fire safety operations including training and coordination of fire brigade…