Operations Manager at Niagara Airbus

Location: Niagara Falls

Lead operational excellence at Niagara Airbus as an Operations Manager in Niagara Falls, ON. This full-time role focuses on improving service delivery and managing team performance.

As the Operations Manager, you will oversee daily operational activities at Niagara Airbus, a part of CAA Niagara since 2022. Your leadership will drive efficient 24/7 transportation solutions, enhance customer experiences, and improve processes. This position requires excellent communication and organizational skills to manage scheduling and staffing effectively while resolving operational challenges.

Key Responsibilities:

• Oversee daily operations for timely service delivery

• Lead and mentor staff to foster high performance

• Develop and maintain effective schedules for 24/7 operations

• Address operational issues including customer concerns

• Monitor performance and recommend process improvements

Requirements:

• 2–3 years of experience in operations or logistics

• Proven leadership in a customer-focused environment

• Strong decision-making and problem-solving skills

• Proficiency in scheduling software and Microsoft Office

• Valid Class F license or willingness to obtain

Drive operational success and elevate service quality at Niagara Airbus!