Director, Design

Open Text is a global leader in information management, where innovation, creativity, and collaboration are the key components of our corporate culture. As a member of our team, you will have the opportunity to partner with the most highly regarded companies in the world, tackle complex issues, and contribute to projects that shape the future of digital transformation.

At Open Text, AI is at the heart of everything we do—powering innovation, transforming work, and empowering digital knowledge workers. We are hiring talent AI can't replace to help us shape the future of information management. Join us.

As Director, Design, you will lead and evolve the organization’s design function, delivering high-quality, client-centric creative experiences that strengthen the brand and support business and marketing objectives. Reporting to the VP, Creative & Brand, you will lead a multidisciplinary team while shaping the future of the design organization through talent development, creative innovation, operational excellence, and AI-enabled transformation.

• Lead and inspire a multidisciplinary team of designers, fostering creativity, collaboration, accountability, and continuous learning.
• Translate brand and creative strategy into scalable, high-quality design solutions across digital, omnichannel, and marketing experiences.
• Coach and develop designers across all levels, establishing career pathways, development plans, and future leadership opportunities.
• Shape the future design workforce by identifying capability gaps and developing skills across emerging disciplines such as creative strategy, content design, design specialization, and AI-enabled creative production.
• Lead the adoption of AI-powered tools and workflows to improve creative productivity, scalability, automation, and effectiveness while maintaining brand and quality standards.
• Oversee creative operations, including resource allocation, capacity planning, prioritization, workflow optimization, and project delivery.
• Partner with Marketing, Communications, Product Marketing, Sales Enablement, and other stakeholders to translate business priorities into effective creative strategies.
• Serve as a strategic partner to the VP, Creative & Brand on workforce planning, organizational capability, technology adoption, and creative operations.
• Champion brand stewardship and governance through design systems, templates, component libraries, and scalable creative standards.
• Drive innovation and continuous improvement while ensuring the design organization remains agile and prepared for evolving business, technology, and marketing demands.

• The opportunity to shape the future of a global design organization and influence how creative work evolves.
• The ability to build and develop a high-performing, multidisciplinary design team and future creative leaders.
• An opportunity to lead the adoption of AI and emerging technologies across creative workflows and production.
• The opportunity to influence workforce strategy, career pathways, organizational capabilities, and the future skills of the design function.
• A highly strategic role partnering with senior leadership and cross-functional teams across Marketing and the broader organization.
• The opportunity to balance creative excellence with operational efficiency, scalability, innovation, and measurable business impact.
• The ability to modernize design practices, processes, tools, and technologies to meet the changing needs of modern marketing.

• 15+ years of progressive experience in design, creative services, brand marketing, or a related field, including 10+ years leading creative teams.
• Proven…