Quality Assurance Manager Job St Catharines area,Fort Erie Ontario Canada,Quality Assurance

Location: Fort Erie

Employer:

Peninsula Plastics Limited

Position:
Quality Assurance Manager

Terms of Employment:
Full-time / Permanent

Location:

Fort Erie, Ontario

Employment Address: 620 Industrial Drive, Fort Erie, ON L2A 5M4

Hours of Work: 40 hours/week

Language:
English

Benefits:
Eligible for disability insurance, dental insurance, extended medical insurance, employer-provided pension, and discretionary bonuses and/or salary increases in accordance with company policy.

Salary: $80,000 CAD / year

Contact:
Please send resumes to and include “Quality Assurance Manager” in the email subject line.

Duties

Quality Management System (QMS) & Compliance

Develop, implement, conduct, and maintain the Quality Management System, quality assurance programs, production, and inventory
Develop and design quality modules, procedures, quality plans for manufacturing processes and operations
Ensure compliance with ISO standards, GMP, HACCP, EMS, safety, and customer requirements
Participate in Management Review meetings and provide quality performance updates
Serve as ISO, HACCP and GMP Coordinator
Maintain effective document control systems
Lead internal audits and coordinate external audits and certification activities

Continuous Improvement & Operational Excellence

Lead continuous improvement initiatives, including Agile-based improvement projects
Establish and monitor Quality KPIs and performance dashboards
Analyze quality trends and implement measurable improvement strategies
Promote a culture of quality and continuous improvement across departments

Risk Management & Preventive Controls

Serve as a member of the Risk Assessment Team, including FMEA (Failure Mode and Effects Analysis)
Participate in safety hazard analysis and preventive risk mitigation planning, and develop and carry out safety plans and safety training programs
Identify quality and compliance risks and implement preventive controls

Non-Conformance & Root Cause Analysis

Oversee overall root cause analysis for major non-conformances and minor internal issues
Lead investigation processes using structured problem-solving methodologies
Ensure corrective and preventive measures address systemic issues effectively

CAPA Management

Lead the Corrective and Preventive Action (CAPA) program
Monitor CAPA implementation and completion timelines
Evaluate CAPA effectiveness and serve as final reviewer prior to Director approval
Ensure sustainability and verification of corrective actions

Crisis Management & Recall Readiness

Conduct crisis management reviews for significant quality incidents
Serve as a member of the Product Recall Team
Lead mock recall activities to ensure recall system effectiveness
Ensure recall readiness and compliance with regulatory requirements

Quality Operations & Resource Management

Ensure quality inspections are conducted in accordance with established standards
Supervise and evaluate quality inspectors
Lead recruitment, evaluation, and termination decisions for quality personnel
Ensure availability of appropriate quality inspection tools and equipment
Oversee calibration of quality tools and measuring instruments
Lead procurement of quality-related equipment
Manage departmental resources to support operational objectives

Customer Quality & Stakeholder Coordination

Coordinate with customers regarding quality matters and complaint resolution
Lead customer complaint investigations and corrective actions
Maintain strong customer quality relationships and compliance with contractual requirements

Reporting & Accountability

Prepare and present regular quality performance reports to the Operations Director
Collect and compile operational data and assist in the development of estimates, schedules, specifications and reports
Provide management-level analysis of quality risks and compliance status
Accountable for overall product quality and regulatory compliance

Accountability

Overall quality of manufactured products
Product approval through validation and PPAP processes
Compliance with ISO, GMP, HACCP, EMS, safety, and customer requirements
Effectiveness of the QMS and CAPA system
Risk mitigation and recall preparedness
Performance and competency of the Quality team

Requirements

Completion of a two- or three-year college program or higher, or equivalent, in a related field is required
2+ years of experience in a manufacturing quality assurance/inspection role is required
Proven experience working with ERP systems such as IQMS and SAP in a manufacturing environment
Certified ISO Lead Auditor with strong knowledge of quality management systems
In-depth understanding of HACCP, GMP, Environmental Management Systems (EMS), and workplace safety standards
Hands-on experience in process validation and Production Part Approval Process (PPAP)
Strong knowledge of regulatory compliance and quality assurance practices in manufacturing
In-depth knowledge of plastic production processes
Strong leadership abilities
Strong English communications skills (written and verbal)
Basic computer skills with MS Word and Excel
Skilled at multitasking and has strong…