Interim Lead

Location: St. Catharines

:
Regular
Vacancy Status: This position is for an existing, open vacancy

Your Role at Sephora: As an Interim Lead
, you'll harness your love for beauty and become the leader you are meant to be. You'll be a key driver of store success- leading by example to inspire your team, elevate client experiences, and exceed goals. Through coaching, collaboration, and a passion for beauty, you'll help create a high-performing, inclusive environment where everyone thrives. If you're a natural leader with a client-first mindset, this is your moment to Belong to Something Beautiful.

Key Responsibilities

Lead and inspire Coach and empower team members to deliver exceptional client service and achieve sales goals

Drive performance Contribute to overall store success through strong client engagement, expert product knowledge, and personalized recommendations

Coach for growth Contribute to the ongoing success of your team by providing ongoing feedback and development to elevate team performance

Train and develop
Support onboarding and continuous learning in service excellence, loyalty programs, product expertise, and brand initiatives

Execute daily operations Assist with inventory, visual merchandising, and maintaining store standards

Foster inclusivity and teamwork
Help promote a culture of openness where everyone feels empowered

Uphold Sephora standards Follow company policies and help create a safe and enjoyable shopping experience

Flexible Scheduling and Reliability

Must meet the required minimum number of weekly shifts/hours

Be available during peak retail operations (nights, weekends and holidays)

Punctuality and consistent attendance

Qualifications/Experience

Minimum 2 years of leadership experience in a retail, hospitality, or service environment

Proven ability to coach and inspire teams to achieve goals

Strong sales and client service skills

Excellent communication and interpersonal skills

Comfortable in a fast paced and dynamic environment

Quick learner with ability to absorb and share product knowledge and training

Physically able to lift and carry up to 50 pounds

Meaningful Rewards

The compensation ranges between CAD $22.20 - CAD $26.10/hr. In addition, you may be eligible for performance-based bonus opportunities, a competitive benefits program, and robust learning and development initiatives aimed at promoting employee support and recognition. The final pay offered will depend on various factors, including but not limited to the actual qualifications and experience of the individual, and any additional non-discriminatory, legitimate business factors relevant to the position and/or location.

Sephora Canada is committed to providing reasonable accommodation to applicants with disabilities or other medical conditions.

As part of our commitment to transparency and efficiency, we would like to inform you that we utilize Artificial Intelligence (AI) technologies in our recruitment process to assist in the initial screening and evaluation of applications.