Retail Team Lead at Roots

Location: Niagara-on-the-Lake

Lead a dedicated sales team at Roots in Niagara-on-the-Lake, Ontario, fostering a customer-focused environment. As a Team Lead, you'll motivate staff and enhance operational efficiency.

Roots, a celebrated Canadian lifestyle brand, seeks a Team Lead to bridge leadership and sales associates. This role involves operational support, promoting a culture of exceptional customer service, and guiding the team towards achieving sales goals. Your leadership will help shape both the store atmosphere and sales performance.

Key Responsibilities:

• Inspire and motivate the sales team to exceed performance targets

• Support Store and Assistant Managers in their absence

• Model exemplary selling and customer service behaviors

• Oversee daily banking and reporting procedures

• Train new associates and promote strong product knowledge

Requirements:

• Minimum of 1 year in retail apparel or luxury environments

• Proven leadership experience in boosting team performance

• Strong organizational and problem-solving skills

• Ability to work varied shifts including weekends and holidays

• Passion for exceptional customer experience

Bring your retail expertise and leadership skills to elevate the Roots shopping experience.
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