Sales Associate at Roots Niagara

Location: Niagara-on-the-Lake

Join Roots as a Sales Associate at the Outlet Collection in Niagara-on-the-Lake, Ontario, where exceptional customer service meets a passion for sustainable fashion. This role is pivotal in building lasting customer relationships.

Reporting to the Store Manager, the Sales Associate is crucial for promoting Roots' authentic values. Retail experience in apparel is key, alongside skills in merchandise presentation and cash handling. Be ready to engage positively with customers while fostering a collaborative team environment.

Key Responsibilities:

• Provide exceptional customer service and cultivate loyalty

• Resolve customer issues promptly and positively

• Handle POS transactions and merchandise tasks

• Maintain visual standards of the store and products

• Adhere to Loss Prevention policies as outlined

Requirements:

• Retail experience, preferably in apparel brands

• Proven ability to build strong customer relationships

• Knowledge of retail operations and cash handling

• Upbeat personality with excellent presentation skills

• Self-starter who exercises good judgment in all situations

Bring your passion for customer service and retail excellence to Roots at Outlet Collection, Niagara.
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