Retail Team Lead at Z

Position: Retail Team Lead at Zwilling
Location: Niagara-on-the-Lake

Step into a leadership role with Zwilling as a Retail Team Lead, orchestrating store operations and shaping team dynamics. Your expertise will ensure exceptional customer experiences and operational excellence.

In this position, you will collaborate closely with the Store Manager to meet performance indicators and uphold the brand's core values. Coupled with 2+ years of retail management experience, you will inspire and develop a cohesive team, ensuring that store policies and strategies are consistently applied.

Key Responsibilities:

• Collaborate with Store Manager on daily operational goals

• Communicate brand values to foster a positive shopping environment

• Manage execution of corporate programs and initiatives

• Assist in recruiting and training to lower turnover

• Develop staff through coaching and performance feedback

Requirements:

• College education with 2+ years in retail management

• Previous leadership experience preferred

• Strong retail operations and selling skills

• Effective verbal and written communication

• Ability to lift and manage physical tasks

Uphold Zwilling's standards of excellence while driving success through operational leadership and team development.
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