Front Store Supervisor

Position: Front Store Supervisor at Shoppers Drug Mart
Location: Niagara-on-the-Lake

Elevate the shopping experience as a Front Store Supervisor at Shoppers Drug Mart. Focus on customer service, cash management, and merchandising to support community needs.

This role is vital for managing customer service functions and ensuring compliance with store policies. You will oversee cashiers, train staff, and resolve customer issues. Strong organizational skills and problem-solving abilities are essential for making impactful decisions.

Key Responsibilities:

• Manage cashier and merchandising staff for policy compliance

• Train and provide ongoing guidance to team members

• Implement loss prevention standards and manage cash inventory

• Resolve customer inquiries and issues effectively

• Ensure store cleanliness and proper product display setup

Requirements:

• Strong planning, judgment, and decision-making skills

• Previous experience in retail or management

• Efficient time management and organizational skills

• Familiarity with product knowledge and supplies

• Computer literacy for record-keeping and reporting

Lead customer service excellence while promoting a welcoming environment at Shoppers Drug Mart.
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