Store Manager, Retail & Store Manager

Prime Communications Canada is the largest Rogers dealer in Canada, with over 80 Rogers and Fido retail locations and B2B services across the country. We are proud to represent Rogers, Canada’s largest provider of wireless communications services and one of Canada’s leading providers of cable television, high-speed internet, information technology, and telephone services to consumers and businesses. As the world of wireless technology continues to evolve, Prime continues to pursue opportunities to expand and grow our retail and business footprint to deliver a great solution focused experience for our customers every day.

• We empower you to unleash your entrepreneurial spirit: operate like the owner you are
• We support your drive for results
  : hold yourself accountable for the performance and quality of your work
• We see the importance of teamwork
  : success is the responsibility of everyone. Every role has a significant part to play
• We create an environment where employees can have fun:a place where you want to come to work everyday

As a Retail
Sales Manager (Store Manager) of our Retail Team and working at our Fort Erie
Rogers
Store
, you will be responsible for the sales and daily operations of your store. Daily operations include staff management, staff development, customer satisfaction, merchandising, inventory management and carrying out promotional activities

• A diverse community of people aspiring to become better versions of themselves everyday while working towards a common a goal; a place that gives you a sense of belonging; a place where you are encouraged, empowered and celebrated
• Flexible full-time hours
• Competitive compensation base + commission with uncapped earning potential
• Health, Dental and Vision Benefits package including Employee Assistance Programs (EAP)
• RRSP match program to help you plan for your future
• Good Life Corporate Membership Discount
• Work‑perks and discounts on different food, clothing, wellness companies and more.
• Career growth opportunities within the company.
• Rogers/FIDO product and service discounts
• Contests and incentive rewards

• Leader of staff and operations: Supervise all staff in the store and coordinate work to ensure productive operations at all hours. Responsible for the consistent application of Prime Communications Canada Inc. and Rogers policies and procedures, and staff education on the same. Ensure that all health, safety and security regulations are adhered to and required standards are met. Responsible for store cash management based on company policies and procedures.
  
  Execute strict inventory control and assists with inventory counts, as required
• Creating and enhancing your sales team: Develop and lead a high-performance store team through effective coaching, mentoring and positive modeling. Actively recruit, select and train new team members as required. Commit to a cycle of continual learning about products, services and selling skills and techniques
• Dedicated to training, development and growth: The RSM will be required to attend training events throughout the year and will be expected to maintain a specific level of knowledge utilizing Rogers online training modules and in‑class courses. Understand and comply with the policies and procedures laid out by the Company. Keep up‑to‑date with all applicable company and Rogers’ policies and procedures
• Sales Expert: Effectively utilize all sales tools and promotion and actively participate in incentives and programs. Increase sales, expand markets, and promote business to meet given goals within provided guidelines. Make prospecting an integral part of regular routine
• Service Oriented: Interacts with customers following the guidelines provided through Rogers / Fido programs and standards
• Problem Solver
  :
  Troubleshoots customer care issues and provides solutions by working with key internal contacts

• You are an energetic leader: you have a dynamic personality, exuding a ‘make it happen’ attitude
• You are
  customer focused: high level and distinct skill in customer service and sales
• You have
  strong communication
  : possess excellent written and…