Retail General Manager

Position: Pilot Company Retail General Manager Role
Location: Fort Erie

Join Pilot Company as a Retail General Manager overseeing vibrant travel center operations. Ensure customer satisfaction while driving sales and managing a dedicated team.

As a Retail General Manager at Pilot Flying J, you will oversee high-traffic retail and restaurant facilities. This role includes execution of business strategies, team management, and fostering strong vendor affiliations. Your efforts will play a crucial part in achieving sales targets and maintaining a robust customer service culture.

Key Responsibilities:

• Achieve sales and profit objectives through effective planning

• Lead team member hiring, training, and development

• Track inventory and manage supply effectively

• Provide exceptional customer service in all areas

• Conduct meetings for team alignment and motivation

Requirements:

• 2-3 years of management experience in retail or related field

• Strong background in high-volume retail with P&L management

• Capability to build a customer-focused culture

• Flexible schedule for nights, weekends, and holidays

• Excellent leadership and team management skills

Lead retail initiatives that fuel growth and customer satisfaction with Pilot Flying J.
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