Visual Merchandising Leader at Indigo

Location: St. Catharines

Drive Indigo’s success as a Visual Merchandising Leader, focusing on inventory accuracy and customer engagement through highly visual product operations. This role is essential for maintaining brand integrity and operational excellence.

In this pivotal position, you will ensure that merchandising efforts reflect the Indigo brand through strategic execution of product operations. You’ll coach your team in effective customer service practices and foster a culture of accountability and high performance. The combination of your operational insight and leadership will create a shopping environment that delights customers and builds loyalty.

Key Responsibilities:

• Lead and innovate product operations priorities in-store

• Support the R.E.A.D. customer service framework

• Manage accurate Door-to-Floor logistics

• Train teams on merchandising and operational standards

• Conduct regular Visual Merchandising Audits for continuous improvement

Requirements:

• 1-3 years of retail leadership experience

• Expertise in inventory and merchandising processes

• Strong planning and organizational skills

• Effective coaching and team development

• Commitment to safety and compliance standards

Utilize your skills in visual merchandising and team leadership to help shape the Indigo shopping experience.
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