Front Store Supervisor at Shoppers Drug Mart

Location: Niagara Falls

Lead customer-centric service as a Front Store Supervisor with Shoppers Drug Mart. Oversee operations, support staff training, and ensure compliance with policies and procedures.

In this essential role, you will enhance store operations and ensure a friendly shopping experience. As a Front Store Supervisor, you will train cashiers and merchandising staff, monitor loss prevention, and uphold customer service standards to resolve inquiries and issues effectively.

Key Responsibilities:

• Ensure cashier/merchandising staff compliance with store policies

• Train staff in job functions and deliver ongoing guidance

• Manage daily cash office inventory and customer tracking

• Ensure a positive image of store employees in uniform

• Maintain organized shelves and proper product displays

Requirements:

• Strong planning and decision-making skills

• Experience in problem-solving for customer satisfaction

• Proficiency in computer and efficient time management

• Organized with a knowledge of products and supplies

• Ability to comply with health and safety regulations

Drive customer service excellence and team performance as a Front Store Supervisor at Shoppers Drug Mart.