Retail Customer Service Agent

Position: Retail Customer Service Agent at RONA
Location: Grimsby

Join RONA as a Retail Customer Service Agent and help customers achieve their project dreams.

Your role will involve guiding shoppers, handling special orders, and maintaining an organized store.

RONA values your passion for customer service and offers opportunities for career advancement. In this role, you will assist customers directly and ensure that the store is well-stocked and beautifully presented. Your efforts will enhance customer satisfaction and contribute to team success.

Key Responsibilities:

• Assist customers with inquiries and product needs

• Prepare and confirm details for special orders

• Maintain store inventory and merchandising accuracy

• Keep current on promotions and marketing materials

• Engage in ongoing training to boost your product knowledge

Requirements:

• Strong selling skills and a dedication to customer care

• Excellent communication and interpersonal skills

• Previous experience in a customer-focused role

• Physical capability to handle medium to heavy products

Leverage your service skills at RONA to make a real difference in your community.