Community Sustainment Officer

Position: Community Housing Sustainment Officer
Location: Grimsby

Become a Housing Sustainment Officer with Rhema Social Impact in Grimsby, where your proactive approach to housing can transform lives. This full-time permanent role requires strong communication and management skills to empower residents.

In overseeing your dedicated caseload, you will employ coaching techniques to assist residents in achieving their housing goals through Personal Development Plans. Your focus will be on early intervention and building tenant confidence, addressing barriers, and promoting independent living through skill development and accountability.

Key Responsibilities:

• Manage a personal caseload effectively with consistent follow-up

• Explain housing agreements and tenant rights thoroughly

• Facilitate the development of individual action plans

• Address issues around rent collection and tenancy compliance

• Regularly visit homes to ensure safety and address repairs

Requirements:

• Proven experience in housing or tenancy roles

• Familiarity with supporting clients through challenges

• Competence in maintaining records and documentation

• Strong interpersonal skills for effective communication

• Relevant qualifications in housing beneficial

Leverage your expertise and empathy to support housing sustainability at Rhema Social Impact in Grimsby.