Family Service Counselor in St. Catharines

Location: St. Catharines

Join Dignity Memorial as a Family Service Counselor in St. Catharines, Ontario, where you will provide compassionate service to families during their time of need and drive revenue growth.

This vital role requires engaging with client families to arrange cemetery services, both for immediate needs and pre-planning. Candidates should have a strong background in customer service or sales, as exceptional communication and empathetic listening are crucial. You will maintain connections with families, ensuring their satisfaction and addressing any needs that arise.

Key Responsibilities:

• Prospect for leads through daily networking and referrals

• Conduct presentations for families promptly and professionally

• Understand family needs and provide tailored solutions

• Collaborate with funeral and cemetery staff for seamless service

• Track activities to meet productivity levels

Requirements:

• High school diploma or equivalent

• 1-2 years of customer service or sales experience

• Valid driver's license and good driving record

• Ability to obtain required insurance license

• Strong empathy and respect towards clients

Deliver exceptional support to families, fostering lasting relationships, while advancing your sales career with Dignity Memorial.