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Accommodation Consultant; non-disability

Job in St. Catharines, St Catharines, Ontario, Canada
Listing for: Waterloo International
Full Time position
Listed on 2026-10-06
Job specializations:
  • Social Work
    Human Services/ Social Work
Salary/Wage Range or Industry Benchmark: 73695 - 92119 CAD Yearly CAD 73695.00 92119.00 YEAR
Job Description & How to Apply Below
Position: Accommodation Consultant (non-disability)
Location: St. Catharines

At the University of Waterloo, we create and promote a culture where everyone can reach their full potential. As an employee, you get support & opportunities that empower you to advance your career. Explore how we can bring big ideas to life, together. The University is a welcoming workplace for those of all abilities, interests, and expertise. As part of our workforce, you can do what you do best, every day.

Learn more about our recruitment process.

Job Requisition :

Time Type:
Full time

Employee Group:
Staff

Job Category:
Student and Campus Support

Employment Type:

Permanent

Department:
Access Ability Services

Hiring Range: $73,695.42 - $92,119.28

Posting Information:
This posting is for an existing vacancy. The internal posting deadline for this position is August 13, 2026 at 11:59PM.

Primary Purpose

The Accommodation Consultant is accountable for independently assessing, developing, implementing, and monitoring individualized accommodation plans for students and employees requiring accommodation on Code-protected grounds other than disability, including but not limited to creed, family status, and sex, including pregnancy and breastfeeding. The incumbent serves as the institutional subject matter expert on non-disability accommodations, applying specialized knowledge of human rights obligations, policy interpretation, case analysis, and risk assessment to support equitable access, procedural fairness, and legally defensible decision-making across both academic and workplace environments.

The position reports to the Director, Access Ability Services, with a dotted-line reporting relationship to the Director, Employee Health and Accommodations, ensuring coordination and consistency across student and employee accommodation practices. Unlike disability-focused roles, this position does not involve clinical assessment or medical documentation review; instead, it requires independent interpretation of human rights principles, institutional policy, and contextual evidence to determine appropriate, reasonable, and sustainable accommodations in complex and sensitive circumstances.

Key

Accountabilities Review and Assessment of Accommodation Applications (for non-disability grounds)

Independently reviews and assesses applications for accommodation on non-disability grounds, including completed application forms and any supporting documentation or subjective information, to determine eligibility, identify institutional obligations, and assess potential operational, academic, or legal implications. This involves:

  • Assessing accommodation requests from students and employees based on Code-protected needs such as religious observance, caregiving responsibilities, and pregnancy-related requirements
  • Conducting structured, non-clinical intake conversations to understand barriers to participation or access in academic and workplace contexts
  • Evaluating requests using Ontario Human Rights Commission principles, institutional policies, and relevant case law
  • Determines whether an application is incomplete, inconsistent, or unclear, and exercises judgment in seeking clarification as appropriate to ensure procedural fairness, evidentiary integrity, and defensible decision-making, with the applicant’s informed consent where required.
  • Documents decisions, rationales, actions, and follow-up requirements in the case management system to support continuity, accountability, and institutional defensibility.
Development of Individualized Accommodation Plans

Develops, implements, and monitors reasonable, individualized accommodation plans that require the incumbent to balance:

  • Duty to accommodate (to the point of undue hardship) Academic requirements and/or bona fide occupational requirements
  • Provides expert guidance on temporary…
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