Veteran Service Navigator

Services focus on participants who identify as Veterans living within the District of Thunder Bay

and are experiencing various degrees of homelessness. The Service Navigator helps

participants explore service confirmation through Veterans Affairs Canada, provides guidance

on eligible activities within the Veteran Homelessness Program, and coordinates a

comprehensive continuum of supports to help Veterans move towards self-sufficiency and to

prevent the risk of becoming homeless.

We offer a comprehensive total rewards package which includes:

• Competitive wages
• Employer funded comprehensive health and dental, including
• $750 year per paramedical practitioner
• Reduced fee mental health supports
• Free telemedicine and prescription delivery
• Employee paid Long term disability insurance
• Employer matched defined benefit pension plan through CAAT
• 3 weeks of vacation to start
• 18 sick or personal days per year
• 13 Statutory holidays per year including one floating day
• Ongoing team building a professional development opportunities.
• Best co-workers in the business

Part Time

Social and community service workers

1

$33.16 - $36.04

20

n/a

5/16/2026

n/a

Social Work Degree, Social Service Worker Diploma, or a degree or diploma in an acceptable related discipline.

Minimum of three years’ experience in case management and service coordination.

Experience in and knowledge of cross sector community services.

Demonstrated aptitude for broad exploration of new and unique means of attaining goals.

Demonstrated abilityto relate to vulnerable people with sensitivity and respect.

Ability to initiate the helping process with a wide variety of people, work co-operatively and effectively with other professionals, and

organize self to respond to high work demands is required.

Intermediate knowledge of personal computer operation including word processing, data entry, and file management required.

Excellent communication and conflict resolution skills are required. Ability to speak French willbe considered an asset.

Experience working with or strong knowledge of Veterans Affairs Programs.

Experience working with individuals experiencing homeless or are otherwise vulnerable.

Valid driver's license, use of a vehicle and appropriate insurance coverage. Successful

completion of Criminal Reference Check – Vulnerable Sector screening, Conflict of Interest declaration and Oath of Confidentiality.

You must be legally eligible to work in Canada. You must live in or near Thunder Bay.

Job Class:
Social Worker I (Union)

Job Title:

Veterans Service Navigator (Veterans Homelessness Project – PT 20 hrs/wk - 2 year contract)