Lending Solutions Agent Term

Job Category: Sales & Service

Requisition Number: LENDI
003337

• Posted :
  October 13, 2026
• Full-Time
• On-site

Showing 1 location

Steinbach Credit Union (SCU) is one of Manitoba’s largest credit unions and among the top 10 in Canada, with over $9 billion in assets. For the past 80 years, we have worked with our members to create relationships based on trust and support. Our goal is to provide advice and recommend products and services that are tailored to meet every member’s individual needs.

Our member-centric approach is a key driver in everything we do, and our level of service is second to none.

We provide an environment of trust in which members feel comfortable doing business and they will recommend us to their family and friends. For more information, please visit our website .

We currently have an opportunity for a
Lending Solutions Agent to join our Steinbach team. As a Lending Solutions Agent, you will conduct phone interviews for loans, lines of credit and refinance mortgages for current members and potential members. You'll recognize member needs and promote and cross-sell all credit union products and services to members.

• Review and action various daily and monthly reports; ensuring appropriate follow up and action is taken
• Conduct meetings via email or telephone with members to identify lending needs
• Respond to members' inquiries on lending services by providing information on the features and benefits of products and services; resolve routine member concerns

Effectively prioritize and coordinate daily responsibilities, balancing urgent requests with ongoing projects to achieve departmental objectives.

Process member loan maintenance requests for the Consumer Lending Department accurately and efficiently, providing recommendations and/or obtaining authorization from relevant lending authorities as required

• Respond to department referrals and refer cross-selling opportunities to other SCU departments

• Post-Secondary education in business or a combination of education and experience
• Base knowledge of lending products
• Lending experience in the Credit Union System, bank or other financial environment would be considered an asset
• Previous experience with CRM would be considered an asset
• Ability to assess workload priorities, adapt to changing demands, and ensure critical tasks are completed accurately and on time.
• Excellent written and verbal communication skills, interpersonal skills
• Demonstrated analytical and decision-making skills
• Demonstrated prioritization, organization/ time management skills

You can look forward to joining an organization that values teamwork and its membership. You will receive a
competitive annual salary
based on skills and experience. In addition, you will be eligible for
variable compensation and matched pension plan
per SCU policies. You will also receive a great host of benefits, including:

• Extended medical, dental, vision benefits, plus a health spending account (100% of premiums are paid by SCU)
• Critical Illness insurance, Life insurance, AD&D insurance, and Employee Assistance programs
• Employee Banking benefits (i.e. free chequing account, low interest Master Card, bonus rate on deposit and lending products)
• Opportunities for professional development
• Clothing allowance
• Free parking at all locations

We believe our employees should represent the diversity of our members and the communities in which we live and serve. If you require an accommodation for the recruitment or interview process (including alternate formats of materials, or accessible meeting rooms or other accommodation), please let us know and we’ll work with you to meet your needs.