Customer Service Expert at Service Nova Scotia

Become a Customer Service Representative at Service Nova Scotia in Stellarton, where you will play a key role in transaction management and client care. This permanent, full-time position requires a commitment to delivering exceptional service.

In this dynamic role, you will engage with the general public, providing support and completing transactions efficiently. We are looking for candidates with four years of relevant experience, emphasizing detail-oriented work and effective customer interaction. Responsibilities include issuing identification documents and maintaining public funds control, while ensuring compliance with applicable legislation.

Key Responsibilities:

• Process complex transactions and documents

• Issue Driver’s Licenses and  to clients

• Securely manage and control public funds

• Accurately enter data into automated systems

• Provide high-quality service to all customers

Requirements:

• At least four years in a fast-paced customer service position

• Strong organizational and problem-solving skills

• Excellent attention to detail and judgment

• Ability to handle difficult client interactions

• Knowledge of cash handling processes is a plus

Utilize your customer service skills at Service Nova Scotia to contribute positively to community engagement and support.