Customer Experience Associate

Elevate customer support at Scotiabank as a Customer Experience Associate in Stellarton, NS. Deliver outstanding service and promote digital banking solutions every day.

In this 26.25 hours per week role, you will become the face of Scotiabank’s branches, focusing on understanding customer needs and enhancing satisfaction. You will engage in proactive communication, process transactions efficiently, and identify sales opportunities. Join a team dedicated to achieving financial goals for customers while fostering a learning-centric environment.

Key Responsibilities:

• Build strong customer relationships through exceptional service

• Discover and address customer needs proactively

• Explain banking concepts in relatable terms

• Achieve branch targets through sales opportunities

• Promote digital banking tools and services

Requirements:

• Proven customer service experience in any capacity

• Professional and friendly demeanor in customer interactions

• Availability for a flexible work schedule

• Comfort in simple sales environments

• Strong technical skills to assist with digital banking

Leverage your customer service skills and technology knowledge to thrive in this rewarding role at Scotiabank.