Administrator, Office Administrator​/ Coordinator, Administrative​/Clerical

We are currently looking for an Administrator to provide general administrative support and maintain accurate records and documentation in Stellenbosch.

Duties and Responsibilities:

• Handle telephone calls, emails and customer enquiries.
• Assist with scheduling and general office administration.
• Process online customer orders and verify order details.
• Prepare invoices, packing slips and courier documentation.
• Place supplier orders and follow up on deliveries.
• Receive and record stock and assist with stock counts.
• Pick, pack and dispatch customer orders according to quality standards.
• Arrange courier collections and track deliveries.
• Assist customers with order enquiries, returns and exchanges.
• Maintain an organised office and packing area and order office supplies.
• Assist with product launches, promotional campaigns and other operational tasks.

Requirements:

• Previous administrative or office support experience advantageous.
• Strong data capturing, filing and record-keeping skills.
• Good organisational and time-management abilities.
• Strong attention to detail and accuracy.
• Comfortable processing orders, invoices and stock-related documentation.
• Good customer service and communication skills.
• Able to manage telephone and email enquiries professionally.
• Comfortable assisting with stock receiving, packing and dispatch.
• Able to work accurately and follow established procedures.
• Proactive, reliable and willing to assist across different areas of the business.
• Basic computer and administrative system skills.