Teller, Customer Service​/HelpDesk

Our client is in need of a Forex teller in Stellenbosch as well as one in Port Elizabeth to provide foreign exchange services to customers in line with SARB regulations,

Key Responsibilities
Process foreign exchange transactions accurately on the POS system.
Deliver high-quality customer service and resolve queries promptly.
Promote Imali products and services (including Omnibus and Hotel B1 where relevant).
Ensure strict adherence to exchange control, FIC, RMCP, and POPIA requirements.
Maintain effective cash management: daily balancing, reconciliation, and safe custody.
Follow branch opening, closing, and end-of-day procedures.
Keep all registers and documentation up to date and secure.
Comply with risk management, security, and housekeeping standards.
Identify and request training needs when required.

Key Result Areas
Accurate and compliant transaction processing.
Daily balancing of all cash and values with discrepancies reported immediately.
Consistent adherence to operating hours and procedures.
Minimized errors through careful checking of all transactions.

Skills Required
Strong computer literacy
Attention to detail
Excellent communication and interpersonal skills
Customer service orientation

Attitudes & Values
High integrity, honesty, and confidentiality
Self-motivated and able to work independently
Team player with flexibility in hours and locations
Reliable, discreet, patient, and deadline-driven

through to  with a photo, salary expectation, location and availability