Senior Manager, Business

About Powerfleet

Powerfleet (Nasdaq: AIOT; JSE: PWR) is a global leader in the artificial intelligence of things (AIoT) software-as-a-service (SaaS) mobile asset industry. With more than 30 years of experience, Powerfleet unifies business operations through the ingestion, harmonization, and integration of data—regardless of source—and delivers actionable insights to help companies meet their strategic objectives around Safety, Compliance, Efficiency and Sustainability. Our people‑first culture and relentless innovation empower customers to achieve measurable, sustainable business improvements.

Powerfleet serves over 2.6 million subscribers across more than 48,000 customers in 120 countries, with commercial operations across every major continent.

The Senior Manager, Business Applications is responsible for leading the strategy, implementation, optimization, and ongoing management of Microsoft Dynamics 365 ERP and related business applications across Powerfleet. This role serves as a key bridge between business operations and technology, ensuring enterprise systems effectively support Finance, Supply Chain, Sales, Customer Service, and Operational business objectives.

This leader will drive business transformation initiatives through scalable ERP solutions, process optimization, automation, analytics, and platform governance while partnering closely with business stakeholders, IT teams, and external partners. The role also provides leadership to functional consultants, administrators, and developers supporting the Microsoft ecosystem.

• Define and execute the enterprise roadmap for Microsoft Dynamics 365 and related Microsoft technologies including Power Platform, Azure integrations, Microsoft 365, Teams, and Power BI.

• Partner with cross‑functional business leaders to align application capabilities with operational priorities, growth initiatives, and strategic objectives.

• Identify opportunities to improve business performance through automation, analytics, AI capabilities, and process standardization.

• Serve as a strategic advisor on ERP and enterprise application capabilities, scalability, and optimization.

• Serve as the functional subject matter expert across key business domains including Finance, Supply Chain, Sales, Customer Service, and Operations.

• Lead business process discovery, mapping, and optimization initiatives to improve efficiency and scalability.

• Translate business requirements into scalable Dynamics 365 solutions aligned with enterprise standards and best practices.

• Lead fit‑gap analysis, functional solution design, and process alignment discussions.

• Promote a configuration‑first approach to minimize customization and technical debt.

• Partner with stakeholders to define reporting requirements, KPIs, workflows, and data structures.

• Oversee backlog prioritization, user story development, and acceptance criteria in partnership with delivery teams and product owners.

• Support and guide User Acceptance Testing (UAT) activities and ensure solutions meet operational requirements.

• Act as an escalation point for complex cross‑functional or cross‑module system issues.

• Oversee the configuration, customization, integration, and ongoing support of Dynamics 365 applications and related Microsoft technologies.

• Establish and maintain governance standards related to system security, compliance, data integrity, and application performance.

• Develop best practices for release management, application lifecycle management, and platform optimization.

• Ensure system reliability, scalability, and continuous improvement across integrated business applications.

• Lead, mentor, and develop a team of functional consultants, administrators, analysts, and developers.

• Establish standards for documentation, functional consulting practices, and solution delivery methodologies.

• Manage relationships with Microsoft, implementation partners, consultants, and managed service providers.

• Foster collaboration and knowledge sharing between business,…