IT Support Technician; Windows 10/11 & Microsoft 365 Onsite
Job in
Stellenbosch, 7600, South Africa
Listed on 2026-10-05
Listing for:
Datafin IT Recruitment
Full Time
position Listed on 2026-10-05
Job specializations:
-
IT/Tech
IT Support, HelpDesk/Support, Systems Administrator, Technical Support
Job Description & How to Apply Below
ENVIRONMENT
A strong technical IT Support Technician is wanted to join the team of a growing Property Development & Construction Group where your core role will be to provide first-line IT support, assist with Microsoft 365 administration, support infrastructure tasks, and contribute to ongoing IT projects. The ideal candidate must have suitable Certifications such as A+, N+ or similar with 3-4 years’ experience in IT Support / Helpdesk with basic proficiency of Windows 10/11, Microsoft 365 (Outlook, Teams, One Drive) and experience of Networking fundamentals and have good troubleshooting and communication skills.
Any experience with Active Directory / Azure AD and Asset Management tools
- Provide first-line support (hardware, software, network issues).
- Log and manage Helpdesk tickets.
- Troubleshoot common issues and provide timely user feedback.
- Assist with user setup (accounts, licensing, email, Teams).
- Basic troubleshooting (Outlook, Teams, One Drive).
- Support Copilot rollout and basic user guidance.
- Prepare and configure devices for new staff.
- Maintain Asset Register (e.g., Lansweeper).
- Assist with hardware upgrades and replacements.
- Assist with Wi-Fi and connectivity troubleshooting.
- Perform basic site checks.
- Escalate complex issues when required.
- Assist with IT projects (office setups, upgrades, migrations).
- Follow structured processes and documentation.
- Adhere to IT security policies.
- Assist with antivirus checks and updates.
- Report suspicious activity.
- Relevant Certifications (A+, N+, etc.).
- 3-4 Years experience in IT Support / Helpdesk.
- Basic knowledge of:
- Windows 10/11
- Microsoft 365 (Outlook, Teams, One Drive)
- Networking fundamentals
- Good troubleshooting and communication skills.
- Exposure to Active Directory / Azure AD.
- Experience with Asset Management tools.
- Willingness to learn and take initiative.
- Strong user communication skills.
- Structured and process driven.
- Reliable and accountable.
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