System Engineer

Stra Tech is a fintech solutions group company, forming strategic partnerships with our clients, offering end-to-end infrastructure to enable a comprehensive suite of integrated payments, commerce, loyalty and financial services. Our platform enable clients seamlessly to embed financial capabilities into their applications and business processes—driving growth, agility, and long-term value.

Strat Host
, is a specialist cloud solutions company within Stra Tech, servicing organisations across all industries, whether you need a single managed service or a full cloud transformation.

We are strategically growing and need a Systems Engineer to primarily assist the infrastructure team and other business units to manage
external and internal infrastructure and services
.

to join our dynamic team. Candidates should have at least 4 years of professional experience as a System Engineer.

• Collaborate with cross-functional teams to:
• Assist in the installation, configuration, and maintenance of hardware and software systems in office and cloud based.
• Automating systems and solutions.
• Perform routine system updates, patches, and upgrades in office and cloud based.
• Monitor system performance and troubleshoot issues to ensure optimal functionality.
• Assist in managing and troubleshooting network devices, including routers, switches, and firewalls.
• Help maintain network security protocols and access controls.
• Collaborate with senior administrators to optimise network performance and reliability.
• Provide technical support to end-users by troubleshooting hardware and software problems.
• Assist in setting up and configuring user accounts, email, and access permissions.
• Collaborate with the IT helpdesk to resolve user issues in a timely manner.
• Assist in implementing and managing backup and disaster recovery solutions.
• Perform routine data backups and ensure data integrity.
• Participate in disaster recovery drills and testing.
• Maintain accurate documentation of system configurations, procedures, and troubleshooting steps.
• Prepare reports on system performance and incident resolutions.
• Assist in implementing and enforcing security policies and protocols.
• Monitor system logs for security breaches and unauthorised access.
• Participate in security audits and vulnerability assessments.
• Collaborate with cross-functional teams to identify and implement technology solutions that support business objectives.
• Assist in evaluating and recommending IT hardware and software purchases.
• Assist with client support and after-hour support.
• Any reasonable requests from management relating to QA testing or practices.

• Bachelor’s degree in Information Technology, Computer Science, or a related field. (Or equivalent work experience)

• Linux operating systems (Linux certificates a bonus)
• Atlassian product suite
• Office 365
• Icinga
• Virtualization technologies (e.g., VMware, Hyper-V) (Basic knowledge)
• Terraform and puppet scripting capabilities

• AWS cloud practitioner certificate
• Any relevant certifications (e.g., CompTIA A+, Network+, or Microsoft Certified Associate) is a bonus.

• Demonstrate experience in computer systems, networking, and IT infrastructure.
• Basic knowledge of Wazuh and security standards.
• Proficiency in troubleshooting hardware and software issues.
• Good communication and interpersonal skills.
• Ability to work well in a team and independently.
• Strong problem-solving skills and attention to detail.
• Eagerness to learn and adapt to new technologies.

• Continuous improvement and mastery:
  Emphasising lifelong learning, pursuit of excellence, and constant up-skilling to stay relevant in a fast-evolving industry.
• Self-care and wellbeing:
  Advocating for a sustainable balance between work intensity and personal well-being.
• Trust and communication:
  Valuing open, honest communication, and encouraging trust through transparent dialogue and constructive feedback.
• Ownership and accountability:
  Promoting taking initiative, taking responsibility for outcomes, and striving for excellence in all endeavours.
• Knowledge sharing and generosity:
  Encouraging sharing knowledge within the company and externally, fostering growth and empowerment through collaboration.
• Team support and collaboration:
  Valuing teamwork, mutual support, and a collective commitment to leaving a positive impact on projects and…