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Shipping and Customs Manager
Job in
Stellenbosch, 7600, South Africa
Listed on 2026-10-03
Listing for:
Persona Staff
Full Time
position Listed on 2026-10-03
Job specializations:
-
Supply Chain/Logistics
Freight, Transportation & Logistics, Dispatcher -
Transportation
Freight, Transportation & Logistics, Dispatcher
Job Description & How to Apply Below
- Coordinate and oversee the planning and execution of international shipments.
- Arrange freight bookings with shipping lines, freight forwarders and transport providers.
- Coordinate loading and dispatch requirements with warehouse and operational teams.
- Ensure shipments are fully prepared and operationally ready within agreed timelines.
- Manage customs clearance processes and ensure compliance with applicable South African customs requirements.
- Ensure appropriate tariff classifications, permits and supporting customs documentation are in place.
- Review shipping and customs documentation for accuracy and completeness.
- Liaise with freight forwarders, customs clearing agents, transport providers and other logistics partners.
- Identify and resolve shipment, freight and customs-related issues that could impact delivery.
- Work closely with Customer Service, Warehouse, Transport, Finance and Quality teams to ensure an efficient shipment process.
- Monitor and manage exceptions, delays and operational challenges.
- Contribute to continuous improvement initiatives within the international logistics function.
- Assess freight and routing options with consideration of cost, lead time, service levels and operational risk.
- Review freight quotations and logistics costs and identify potential cost-saving opportunities.
- Provide commercial input into international shipping, customs and logistics decisions.
- Balance customer requirements and delivery commitments against cost and operational feasibility.
- Maintain strong relationships with internal and external stakeholders.
- Diploma or Degree in Logistics, Supply Chain, International Trade or a related discipline.
- Minimum 5 years' relevant experience within shipping, customs, freight forwarding or international logistics.
- Strong working knowledge of South African customs procedures and SARS requirements.
- Understanding of HS tariff classifications and customs compliance.
- Proven experience dealing with freight forwarders, shipping lines and customs clearing agents.
- Strong organizational, planning and coordination abilities.
- Excellent problem-solving and decision-making skills.
- Strong communication and stakeholder management capabilities.
- Good working knowledge of Microsoft Office.
- Experience working on SAP would be advantageous.
- Exposure to manufacturing, FMCG, food or beverage environment would be beneficial.
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