Head of Quality

Cube Space (CS) is seeking an experienced, independent-minded Head of Quality to take ultimate ownership of quality assurance and compliance across the business.

CS designs and manufactures satellite attitude determination and control systems in an environment where reliability expectations, mission value and customer assurance requirements are of the utmost importance. The Head of Quality is the ultimate owner of quality assurance and compliance across the business: setting the standards that every department’s quality control works to, qualifying and training the people who inspect, assuring through audit and evidence review, and holding the independent authority to accept and release product before it reaches a customer.

The role also owns CS’s regulatory, product and management-system compliance, including leading CS to certification and beyond. Success is a business where every department owns the quality of its own output, and every product, leaving the organisation, carries evidence a customer can trust and rely on.

• Own the Quality Management System end to end: policy, scope, process model, quality objectives, documented information and document control.
• Lead CS to ISO 9001 certification within the agreed window, then build and execute the roadmap to AS9100D certification, sustaining each through surveillance and recertification audits.
• Define the quality KPI set, chair or run management review, and report QMS and product-quality performance to top management.
• Drive measurable improvement in first-pass yield, escapes, scrap, rework, RMA and cost of quality, and own the Quality OKRs within the Flight Plan strategic planning cycle.

• Set and own the acceptance criteria, inspection methods, hold points and control plans that every producing department's QC works to — approved by Quality, not set independently by each department.
• Qualify, train, authorise and, where necessary, withdraw the authority of every inspector across the business, and maintain the controlled list of who may inspect and stamp, with competence and certification records.
• Assure devolved QC through product and process audits, spot checks at defined sampling rates and systematic review of each department's inspection evidence, and govern the calibration and measurement system it depends on.
• Make each department head visibly accountable for the conformity of their own output and the competence of their inspectors.

• Act as the internal customer for everything CS sells: independently verify and quality-assure any product destined for an external customer before it is dispatched.
• Review the End-Item Data Pack and the department's QC evidence, perform independent acceptance checks and product audits, and authorise shipment through the Certificate of Conformance — no producing department may self-release past this gate.
• Independently verify key characteristics, safety-critical items and first articles.
• Hold unrestricted authority to stop or hold any product or process on conformity or safety grounds, and to access any area or record.

• Own supplier quality end to end in partnership with Supply Chain: vetting and approval, the approved-supplier list, supplier audits, source release and first article at the supplier, scorecards and supplier corrective action (SCARs). Supplier site work, customer visits and certification activity involve occasional domestic and international travel, in the region of 10% of working time.
• Own counterfeit-part prevention and detection (AS5553) and the…