Assistant Store Manager - Retail

About the Role

Our client is seeking a motivated and experienced Assistant Store Manager to support the management team in their retail store located in the picturesque town of Stellenbosch. This role is integral to the smooth running of daily operations, focusing on customer service excellence, team leadership, and achieving sales objectives. You will work closely with the Store Manager to supervise staff, manage inventory, and ensure the store environment meets high standards.

This is an excellent opportunity for an aspiring retail leader to develop their skills within a reputable brand in the heart of the Cape Winelands.

• Assist the Store Manager in overseeing daily store operations and achieving sales targets.
• Supervise and motivate a team of retail associates, providing training and performance feedback.
• Ensure exceptional customer service standards are consistently met and exceeded.
• Manage inventory control, including stock receiving, processing, and loss prevention.
• Maintain store visual merchandising standards and ensure a clean, organized environment.
• Handle customer inquiries, complaints, and escalations with professionalism.

• Previous experience in a supervisory or management role within a retail setting.
• Strong leadership and team-building capabilities.
• Excellent customer service and communication skills.
• Proficiency in POS systems and inventory management.
• Ability to work flexible hours, including weekends and holidays.
• A proactive approach to problem-solving and operational efficiency.

• Competitive salary with potential for performance-based bonuses.
• Generous employee discounts on store merchandise.
• Opportunities for professional development and career progression within the company.
• A positive and supportive team culture in beautiful Stellenbosch.
• Exposure to all facets of retail store management.