Retail Operations Supervisor

About the Role

Our client is looking for a proactive and experienced Retail Operations Supervisor to oversee the smooth running of their store operations in Stellenbosch . This role involves ensuring high standards of customer service, managing staff effectively, and overseeing day-to-day operational activities. You will play a key part in driving operational efficiency, implementing company policies, and contributing to a positive team dynamic.

The ideal candidate will have a strong background in retail supervision and a commitment to excellence in store management within the beautiful Western Cape region.

• Supervise and support the retail team, ensuring they provide excellent customer service and adhere to company standards.
• Oversee daily store operations, including opening and closing procedures, cash handling, and security.
• Manage inventory levels, stock replenishment, and merchandising to optimize sales and presentation.
• Ensure compliance with health, safety, and operational policies and procedures.
• Assist in staff training and development, fostering a positive and productive work environment.
• Monitor store performance, identify areas for improvement, and implement solutions.

• Previous experience in a Retail Operations or supervisory role.
• Strong understanding of retail store operations, customer service, and team management.
• Excellent leadership and communication skills.
• Ability to problem-solve and make effective decisions.
• Organizational skills to manage daily tasks and priorities efficiently.

• Competitive annual salary.
• Opportunities for professional growth and advancement.
• Staff discounts on merchandise.
• A supportive and dynamic retail environment in Stellenbosch .
• Contribution to the success of a well-regarded retail brand.