Porter, Transportation

Franschhoek

As a Porter Driver you will be responsible for transporting goods, equipment, and guests efficiently and safely within our estate. This role requires a courteous and professional individual who values punctuality and has a keen eye for detail.

• Transport goods, supplies, and equipment across various locations within the estate.
• Assist with the loading and unloading of deliveries, ensuring items are handled with care.
• Provide courteous and efficient transport services for guests, including transfers within the estate.
• Maintain the cleanliness and proper functioning of the vehicle(s) used.
• Assist with general porter duties, including moving and setting up equipment for events.
• Ensure all safety protocols are followed during transportation and handling of goods.
• Assist other estate departments with tasks as needed, ensuring smooth operations.
• Maintain accurate records of deliveries and transport activities.
• Provide excellent customer service to guests, addressing their needs and queries professionally.

• Valid drivers license with a clean driving record.
• Matric
• Proven experience as a driver, preferably within a hospitality or similar setting.
• Strong knowledge of safe driving practices and local traffic laws.
• Excellent time management and organizational skills.
• Good communication and interpersonal skills.

Red Ember is looking for a dynamic individual for the position of Porter for one of our clients in Franschhoek.

To be successful in this role, you should be able to manage various tasks on a daily basis to ensure great service and exceed guests’ expectations. You will excel in this role if you are enthusiastic and passionate about welcoming and serving guests with the willingness to go the extra mile.

• Assist guests with their luggage, parcels, etc.
• Interacting with guests while assisting with luggage.
• Parking guests’ cars.
• Perform fundamental operational duties, such as setting up pool, placing lounger cushions, removing dishes, assisting Housekeeping and reception.
• Upselling of other facilities and services including our affiliates.

• Previous working experience in a 5 star luxury environment.
• Excellent communication skills in English, both written and verbal.
• Excellent interpersonal skills to be able to interact with guests.
• Efficient complaint handling.
• Be Flexible in other departments.
• Matric Certificate.
• Good communication skills in English.
• High level of physical endurance.
• Valid driver’s license.
• Ability to work shifts including night shift.
• Preference will be given to candidates from Franschhoek and neighbouring areas.